Orders are prepared after payment has been confirmed. Processing times may be longer during launches, promotions and public holidays.
The delivery methods available for your destination, estimated delivery windows and charges are displayed at checkout before payment.
When tracking is available, the tracking details are sent to the email address used for the order. Tracking events can take time to appear after dispatch.
International deliveries may be subject to customs checks, import duties or local taxes. Unless checkout states otherwise, these charges are the recipient's responsibility.
Please contact us promptly with your order number. We cannot guarantee that an address can be changed after an order enters processing.
